| Questions |
Answers |
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| How
do I contact you by e-mail? |
You
can contact us via E-mail.
Most websites are using a form instead of posting e-mail
addresses to reduce the amount of spam/junk e-mail they
receive. |
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| How
do I contact you by telephone? |
If you have a question about advertising
you can call us on 020 8844 0390.
Please do not call regarding job vacancies
as we do not have any openings.
Please contact advertisers direct, rather
than calling us. We do not have any pets to sell or for free, only those
placed by our advertisers.
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| What
adverts are free? |
Basically
if you are offering a pet, product or service for FREE,
your advert will be FREE. Full details can be found on
our Advertise with Us
page. This will show the different types of adverts we
offer.
Please note For Sale and
Wanted Adverts are NOT free.
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| How
do I place an advert? |
All
you need to do is visit our Advertise
with Us page and select the type of advert that meets
your needs best. |
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| Can
you design a banner advert for me? |
Yes
we can.
When you have placed your
Banner Ad order, let us know in the description box
that you wish us to design a banner for you. We can
do this from as little as £5. Price will depend on the
amount of work involved. All you need to do is provide
us with the content and images and we will do the rest.
If you would like to discuss
the design of your banner advert before submitting your
order feel free to contact us via e-mail
and put subject as "Banner Advert" remember
to provide us with your telephone number or we can communicate
via e-mail.
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| Do
you offer a secure online payment facility? |
Yes
we do, via WorldPay, visit our T's
& C's page for more information or visit www.Worldpay.co.uk
and via PayPal |
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| Do
you have a Pet Advice Help-line? |
Unfortunately we can no
longer offer this service.
We are searching for a suitable alternative.
We apologies for any inconvenience this may cause.
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| When
should I contact you? |
If
you have a query about your advert, if you wish to remove
your advert, if you wish to change the content of your
advert.
If you are looking for
a particular Pet, Product or Service you can place a
Wanted Advert.
If you have a query about
a pet, product or service advertised on our websites,
please contact the advertiser direct. If you are experiencing
difficulty in doing this, then please let us know via
e-mail.
We provide a way for people
to advertise their pet, product or service on our web
sites. We do not hold any other information apart from
that displayed on our web pages.
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| I
have sold/found my pet, how do I remove my advert? |
Easy,
send us an e-mail
and put subject as "remove advert" and tell
us the details of your advert in the "what would
you like to say" box and if you have a Ref. Code
please quote this as well and your advert will be removed.
This will save any unwanted phone calls or e-mail's from
potential buyers. |
